We want ordering from Kasti to be simple. Below you’ll find everything you need to know about shipping, returns and exchanges.
Shipping
Once your order has been shipped, you’ll receive a confirmation with tracking information.
Scandinavia
Estimated delivery: 3–5 business days
Free shipping on orders over SEK 3,000
Shipping below SEK 3,000: SEK 99
Europe
Estimated delivery: 3–8 business days
Free shipping on orders over €300
Shipping: €30
USA & Canada
Estimated delivery: 4–10 business days
Shipping: $30
Delivery times are estimates and may vary depending on destination and carrier.
Orders outside the EU may be subject to local taxes, customs duties or import fees.
Tracking your order
You’ll receive an order confirmation by email after placing your order.
Once your order has shipped, we’ll send you tracking information by email. You may also receive a text message from the carrier, so please make sure your phone number is correct when ordering.
Orders are delivered by our selected carriers either to your address or a nearby service point.
Returns
You have 14 days to return your order from the day you receive or collect it.
Items should be returned in their original condition and carefully packaged.
Return fee
Sweden: SEK 75
International: SEK 150
The return fee will be deducted from your refund.
To start a return, contact us at info@kastistudios.com with your name and order number. We’ll provide the information you need to complete your return.
Exchanges
Need another size? Size and style exchanges are free of charge.
Contact info@kastistudios.com with your order number and the item you would like to exchange.
Refunds
Once your return has been received and approved, your refund will be made to the original payment method.
Please allow your payment provider additional processing time before the refund appears in your account.
Faulty or damaged items
If your item arrives damaged or you believe there is a fault with your product, please contact us at info@kastistudios.com with your order number and, if possible, photographs of the issue.
We’ll help you from there.
